Limit the piped name to given name only
Currently takes the entire name, occupies a lot of space and doens’t come across as truly conversational. Pls limit to first name only.

Gerardo Rodriguez Phillip 3 months ago
Limit the piped name to given name only
Currently takes the entire name, occupies a lot of space and doens’t come across as truly conversational. Pls limit to first name only.

Gerardo Rodriguez Phillip 3 months ago
Prompt from research tab straight to the canvas
The questions Sparked ask to generate a prompt are great. And the generated prompt is perfect. Can we add a button to put this straight into the image generator canvas?

Alex Mortimer 4 months ago
Prompt from research tab straight to the canvas
The questions Sparked ask to generate a prompt are great. And the generated prompt is perfect. Can we add a button to put this straight into the image generator canvas?

Alex Mortimer 4 months ago
Rejected
Disconnect between IG likes on Sparked & IG platform
There is still a slight disconnect between the stats I see on EA e.g 208 likes for Andi & Miquita video on 11 Nov. It says 135 likes on Sparked. And Martin's recent carousel got 1.8k likes but Sparked says 1.1

Alex Mortimer 5 months ago
Rejected
Disconnect between IG likes on Sparked & IG platform
There is still a slight disconnect between the stats I see on EA e.g 208 likes for Andi & Miquita video on 11 Nov. It says 135 likes on Sparked. And Martin's recent carousel got 1.8k likes but Sparked says 1.1

Alex Mortimer 5 months ago
Rejected
Facebook views
our recent EA facebook post has no likes or comments but it has 252 views, could we bring this data to Sparked?

Alex Mortimer 5 months ago
Rejected
Facebook views
our recent EA facebook post has no likes or comments but it has 252 views, could we bring this data to Sparked?

Alex Mortimer 5 months ago
Rejected
Video editing tool to schedule post
In order to schedule a post from the video editor tool, do I need to download it first?

Alex Mortimer 5 months ago
Rejected
Video editing tool to schedule post
In order to schedule a post from the video editor tool, do I need to download it first?

Alex Mortimer 5 months ago
Completed
Make it clear that you can share your media kit externally
Potentially add a button that goes ‘share your media kit with brands, friends, managers’ etc

Alex Mortimer 5 months ago
Completed
Make it clear that you can share your media kit externally
Potentially add a button that goes ‘share your media kit with brands, friends, managers’ etc

Alex Mortimer 5 months ago
Completed
Typing within the media kit
To type letters/numbers into the media kit containers I need to click on the box each time I type a new letter

Alex Mortimer 5 months ago
Completed
Typing within the media kit
To type letters/numbers into the media kit containers I need to click on the box each time I type a new letter

Alex Mortimer 5 months ago
Completed
Cant delete multiple times from containers
When I go to delete multiple characters from the media kit e.g ‘1950’ I have to re click the box to continue deleting

Alex Mortimer 5 months ago
High Priority
Completed
Cant delete multiple times from containers
When I go to delete multiple characters from the media kit e.g ‘1950’ I have to re click the box to continue deleting

Alex Mortimer 5 months ago
High Priority
Completed
Credit issue
It says I have 7000 credits but when I go to use Canvas it says I need to purchase more.

Alexandra Mortimer 5 months ago
High Priority
Completed
Credit issue
It says I have 7000 credits but when I go to use Canvas it says I need to purchase more.

Alexandra Mortimer 5 months ago
High Priority
Completed
Remove physical address from website
Please remove postal address here. This is only for invoicing and critical docs, with time we’ll have another address avail as an ‘HQ’

Gerardo Rodriguez Phillip 5 months ago
High Priority
Completed
Remove physical address from website
Please remove postal address here. This is only for invoicing and critical docs, with time we’ll have another address avail as an ‘HQ’

Gerardo Rodriguez Phillip 5 months ago
High Priority
Completed
Connect platform not working on Chrome
I attempted to create a new account, entered onboarding and encountered this error immediately after the initial onboarding sequence. Problem persistent on chrome only, has worked on Safari. Cache cleared on both browsers.

Gerardo Rodriguez Phillip 5 months ago
High Priority
Completed
Connect platform not working on Chrome
I attempted to create a new account, entered onboarding and encountered this error immediately after the initial onboarding sequence. Problem persistent on chrome only, has worked on Safari. Cache cleared on both browsers.

Gerardo Rodriguez Phillip 5 months ago
High Priority
Completed
Media Kit- Packages & Pricing
Hello! I’m curious as to how prices and packaging are worked out in the media kit. Are these automated at first? Then you can amend as you go along?

Alex Mortimer 5 months ago
Low Priority
Completed
Media Kit- Packages & Pricing
Hello! I’m curious as to how prices and packaging are worked out in the media kit. Are these automated at first? Then you can amend as you go along?

Alex Mortimer 5 months ago
Low Priority
Completed
Instagram metrics appear incorrect
These metrics appear incorrect as we have got over 1000 likes on IG posts over the last 7 days and more comments

Alexandra Mortimer 5 months ago
Completed
Instagram metrics appear incorrect
These metrics appear incorrect as we have got over 1000 likes on IG posts over the last 7 days and more comments

Alexandra Mortimer 5 months ago
Completed
Issue running social audit for IG account
I am trying to run the a social audit for my IG account, @exceptionalalien to gather insights. Screenshot from widget will be added here and am getting an error message. Browser- Chrome Version- Version 139.0.7258.155 (Official Build) (arm64) Expectation- Run social audit on IG account to generate Sparked score and recommendations Parameters- Cleared cache, logged out of accounts, re started onboarding process and logged back in.

Alex Mortimer 5 months ago
Completed
Issue running social audit for IG account
I am trying to run the a social audit for my IG account, @exceptionalalien to gather insights. Screenshot from widget will be added here and am getting an error message. Browser- Chrome Version- Version 139.0.7258.155 (Official Build) (arm64) Expectation- Run social audit on IG account to generate Sparked score and recommendations Parameters- Cleared cache, logged out of accounts, re started onboarding process and logged back in.

Alex Mortimer 5 months ago
Rejected
Canvas mode for video
Using the canvas feature for video is a bit confusing unless it can break the videos into still assets?

Alex Mortimer 6 months ago
Rejected
Canvas mode for video
Using the canvas feature for video is a bit confusing unless it can break the videos into still assets?

Alex Mortimer 6 months ago
Completed
Calendar 'Sparked Assist' requests
When I use the Sparked assistant to generate captions, hashtags and content ideas. After using it for awhile the requests appear with an error message

Alex Mortimer 6 months ago
Low Priority
Completed
Calendar 'Sparked Assist' requests
When I use the Sparked assistant to generate captions, hashtags and content ideas. After using it for awhile the requests appear with an error message

Alex Mortimer 6 months ago
Low Priority
Completed
Connecting social accounts outside onboard journey doesn't work
Nothing happens when attempting to connect social accounts by clicking ‘complete onboarding’ (AFTER skipping it during the initial onboarding flow) Same issue when clicking ‘connect accounts’ or in a new chat (under the text box) or here;

Gerardo Rodriguez Phillip 6 months ago
Completed
Connecting social accounts outside onboard journey doesn't work
Nothing happens when attempting to connect social accounts by clicking ‘complete onboarding’ (AFTER skipping it during the initial onboarding flow) Same issue when clicking ‘connect accounts’ or in a new chat (under the text box) or here;

Gerardo Rodriguez Phillip 6 months ago
Completed
Image refinement not working
When asking the model to refine the first image created the model perpetually hangs stating its' “Running”

Gerardo Rodriguez Phillip 6 months ago
High Priority
Completed
Image refinement not working
When asking the model to refine the first image created the model perpetually hangs stating its' “Running”

Gerardo Rodriguez Phillip 6 months ago
High Priority